PRIVACY STATEMENT FOR GALORE

In this Privacy Statement, 'us' 'we' or 'our' means GALORE Creative Solutions Pty Ltd ABN 51 639 273 082. We are committed to respecting your privacy. Our Privacy Statement sets out how we collect, use, store and disclose your personal information. This Statement also includes a section on how we deal with privacy, and your rights, under the European General Data Protection Regulation (GDPR).

By providing personal information to us, you consent to our collection, use and disclosure of your personal information in accordance with this Privacy Statement and any other arrangements that apply between us. We may change our Privacy Statement from time to time by publishing changes to it on our website. We encourage you to check our website periodically to ensure that you are aware of our current Privacy Statement.
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Personal information includes information or an opinion about an individual that is reasonably identifiable. For example, this may include your name, age, gender, postcode and contact details. It may also include financial information, including your credit card information and tax information.

1. The personal information that we collect 1.1. We may collect the following types of personal information:
(a) name;
(b) mailing or street address;
(c) email address;
(d) telephone number and other contact details including social media handles and website URLs;
(e) age or date of birth;
(f) preferred payment details which may include bank account details and credit card information;
(g) professional information about you including experience, education, work history and portfolio information;
(h) your device ID, device type, geo-location information, computer and connection information, statistics on page views, traffic to and from the sites, ad data, IP address and standard web log information;
(i) details of the products and services we have provided to you or that you have enquired about, including any additional information necessary to deliver those products and services and respond to your enquiries;
(j) any additional information relating to you that you provide to us directly through our website or app or indirectly through your use of our website or app or online presence or through other websites or accounts from which you permit us to collect information;
(k) information you provide to us through customer surveys; or
(l) any other personal information that may be required in order to facilitate your dealings with us. We may collect these types of personal information either directly from you, or from third parties.

1.2. We may collect this information when you: 
(a) register on our website or app;
(b) communicate with us through correspondence, chats, email, or when you share information with us from other social applications, services or websites;
(c) interact with our sites, services, content and advertising; or
(d) invest in our business or enquire as to a potential purchase in our business.

1.3. In addition, when you apply for an engagement as a freelance contractor or membership with us we may collect certain information from you (including your name, contact details, working history and relevant records checks) from any recruitment consultant, your previous employers and others who may be able to provide information to us to assist in our decision on whether or not to make you an offer of employment or engage you under a contract.
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‍2. Why we collect, use and disclose personal information 2.1. We may collect, hold, use and disclose your personal information for the following purposes:
(a) to enable you to access and use our website, services and app;
(b) to operate, protect, improve and optimise our website, services and app, business and our users’ experience, such as to perform analytics, conduct research and for advertising and marketing;
(c) to send you service, support and administrative messages, reminders, technical notices, updates, security alerts, and information requested by you;
(d) to send you marketing and promotional messages and other information that may be of interest to you, including information sent by, or on behalf of, our business partners that we think you may find interesting;
(e) to administer rewards, surveys, contests, or other promotional activities or events sponsored or managed by us or our business partners;
(f) to comply with our legal obligations, resolve any disputes that we may have with any of our users, and enforce our agreements with third parties;
(g) subject to your prior consent, to share details about you with our clients;
(h) to share aggregated information about our community membership with our clients; and
(i) to consider a membership application or your suitability for freelance contract engagement. 

2.2. We may also disclose your personal information to a trusted third party who also holds other information about you. This third party may combine that information in order to enable it and us to develop anonymised consumer insights so that we can better understand your preferences and interests, personalise your experience and enhance the products and services that you receive.
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‍3. How we use your personal information for direct marketing
3.1. We and/or our carefully selected business partners may send you direct marketing communications and information about our website, services and app. This may take the form of emails, SMS, mail or other forms of communication, in accordance with the Spam Act and the Privacy Act. You may opt-out of receiving marketing materials from us by contacting us using the details set out below or by using the opt-out facilities provided (eg an unsubscribe link).
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‍4. Who we disclose your personal information to4.1. We may disclose personal information for the purposes described in this privacy Statement to:
(a) our employees and related bodies corporate;
(b) third party suppliers and service providers (including providers for the operation of our websites and/or our business or in connection with providing our products and services to you);
(c) professional advisers, dealers and agents, customers; 
(d) subject to your prior consent, our clients and other participants or members of the website, services and app;
(e) payment systems operators (eg merchants receiving card payments); 
(f) our existing or potential agents, business partners or partners;
(g) our sponsors or promoters of any competition that we conduct via our services;
(h) anyone to whom our assets or businesses (or any part of them) are transferred;
(i) specific third parties authorised by you to receive information held by us; and/or
(j) other persons, including government agencies, regulatory bodies and law enforcement agencies, or as required, authorised or permitted by law.
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‍5. Disclosure of personal information outside Australia5.1. We may disclose personal information outside of Australia to businesses we engage as clients located in any country globally.
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5.2. When you provide your personal information to us, you consent to the disclosure of your information outside of Australia and acknowledge that we are not required to ensure that overseas recipients handle that personal information in compliance with Australian Privacy Law.
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‍6. Using our website and cookies6.1. We may collect personal information about you when you use and access our website.

6.2. While we do not use browsing information to identify you personally, we may record certain information about your use of our website, such as which pages you visit, the time and date of your visit and the internet protocol address assigned to your computer. 

6.3. We may also use 'cookies' or other similar tracking technologies on our website that help us track your website usage and remember your preferences. Cookies are small files that store information on your computer, TV, mobile phone or other device. They enable the entity that put the cookie on your device to recognise you across different websites, services, devices and/or browsing sessions. You can disable cookies through your internet browser but our websites may not work as intended for you if you do so.

6.4. We may also use cookies to enable us to collect data that may include personal information. For example, where a cookie is linked to your account, it will be considered personal information under the Privacy Act. We will handle any personal information collected by cookies in the same way that we handle all other personal information as described in this Privacy Statement.

7. Security7.1. We may hold your personal information in either electronic or hard copy form. We take reasonable steps to protect your personal information from misuse, interference and loss, as well as unauthorised access, modification or disclosure and we use a number of physical, administrative, personnel and technical measures to protect your personal information. However, we cannot guarantee the security of your personal information.
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‍8. Links8.1. Our website may contain links to websites operated by third parties. Those links are provided for convenience and may not remain current or be maintained. Unless expressly stated otherwise, we are not responsible for the privacy practices of, or any content on, those linked websites, and have no control over or rights in those linked websites. The privacy policies that apply to those other websites may differ substantially from our Privacy Statement, so we encourage individuals to read them before using those websites.
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‍9. Accessing or correcting your personal information9.1. You can access the personal information we hold about you by contacting us. Sometimes, we may not be able to provide you with access to all of your personal information and, where this is the case, we will tell you why. We may also need to verify your identity when you request your personal information.

9.2. If you think that any personal information we hold about you is inaccurate, please contact us and we will take reasonable steps to ensure that it is corrected.
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‍10. Making a complaint10.1. If you think we have breached the Privacy Act, or you wish to make a complaint about the way we have handled your personal information, you can contact us at the details at the bottom of this privacy Statement. Please include your name, email address and/or telephone number and clearly describe your complaint. We will acknowledge your complaint and respond to you regarding your complaint within a reasonable period of time. If you think that we have failed to resolve the complaint satisfactorily, we will provide you with information about the further steps you can take. 

‍GDPR DATA PROTECTION
11. European grounds for processing personal data11.1. This section applies if you are based in the European Economic Area (EEA) during your interactions with us and sets out the additional information that we are required to provide to you under the GDPR. Under the GDPR personal data is similar to the Australian concept of personal information.

11.2. Under European data protection law, use of personal information must be based on one of a number of legal grounds and we are required to set out the grounds in respect of each use. We can only process personal data when the processing is permitted by the specific legal ground set out in the law.

11.3. In the table below, we have set out the relevant grounds that apply to each purpose of data processing that is mentioned in this Privacy Statement.  You can find an explanation of each of the legal grounds for use of personal information below [see clause 15].